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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kim P

September 7, 2023

5  out of  5 rating by Kim P
"Very happy working with James Smith as my insurance agent. He is knowledgeable in his field and helpful. James saved me a lot of money when I switched to State Farm. I recommend James Smith for your insurance needs."

Madison Frederick

August 29, 2023

5  out of  5 rating by Madison Frederick
"Gracie Z. did an amazing job helping me to understand the different options available to me when setting up my auto insurance policy and helped me to save money in the long run!"

Dayan Hernandez

August 22, 2023

5  out of  5 rating by Dayan Hernandez
"Got to work with Jerly-lyn on our auto insurance, had taken the kids with me and she went out her way to make them comfortable! Would definitely recommend!"

Baylee Luedke

July 25, 2023

5  out of  5 rating by Baylee Luedke
"James Smith was very helpful in answering my questions. We had a good conversation surrounding whole life insurance and the importance of it. He was very knowledgeable on the topic. Thanks James! You’re awesome!!"

Taylor Prchal

July 20, 2023

5  out of  5 rating by Taylor Prchal
"I have had great experiences with Nora in Chauncey's agency! She is always courteous, prompt and very knowledgeable - I know we are taken care of when working with her as she provides us with multiple options, selections and great service!"

Eli Miller

July 5, 2023

5  out of  5 rating by Eli Miller
"James took the time to explain coverages and help me make the best decision for my needs."

Noel Teppo

July 3, 2023

5  out of  5 rating by Noel Teppo
"Nora was great. I was able to save quite a bit and she made the process effortless!"

Christine marsh

June 30, 2023

5  out of  5 rating by Christine marsh
"Thank you James Smith with all your today. Wonderful service! I would recommend this office for all your insurance needs."

Revtech Auto LLC.

June 20, 2023

5  out of  5 rating by Revtech Auto LLC.
"I have been working with Ayrin for several years now. She has been amazing through out all transactions. She always goes above and beyond on helping me understand the sequence of activities, and making sure I choose the best option in every situation. I love working with her and will definitely recommend her."

Erika Henrichs

June 7, 2023

5  out of  5 rating by Erika Henrichs
"James helped me and I had a great experience working with him. James gave me a quote and offered support throughout working with him. He was very open to explaining the different coverages and the benefits of the insurance plan. Thank you so much, James!!! I appreciate your hard work!"

Sandy Larsen

June 2, 2023

5  out of  5 rating by Sandy Larsen
"Nora was great!! My old home/car insurance company upped my monthly rate $40 with no notice. I am a senior and have excellent driving record. I have automatic withdrawal so I needed to cancel ASAP. Nora came to my house same day I called and handled everything for me. Cancelled old policy and automatic withdrawal, etc. and gave me a great rate and set everything up for me with State Farm. She also came back a few days later with a tracker so I can even save more money!"

Ling Aviles Salness

May 24, 2023

5  out of  5 rating by Ling Aviles Salness
"Awesome people to work with especially Ayrin and Jeryllyn. I highly recommend this office for all your insurance needs!"

Nik Obinger

May 10, 2023

5  out of  5 rating by Nik Obinger
"James helped me insure my fiancés engagement ring. He talked through everything and made sure everything was in line and correct. I’m so glad he could help me with such an important and meaningful thing."

Ashlee Anderson

May 2, 2023

5  out of  5 rating by Ashlee Anderson
"Jeryl-lyn was very helpful and knowledgeable! Great agency to work with."

brandon cavnesw

April 21, 2023

5  out of  5 rating by brandon cavnesw
"Dealt with James Smith, did a great job getting me to where I wanted to be and very friendly and understanding!"

Drew Wellman

April 18, 2023

5  out of  5 rating by Drew Wellman
"Agent James Smith was extremely helpful! He taught me and my wife the importance of life insurance, and you could tell by his passion and knowledge within the field that he knew what he was talking about. Thanks a lot for the Knowledge James!"

hockey jety

April 18, 2023

5  out of  5 rating by hockey jety
"James was great and helped me with all of my needs."

sophia Patsche

April 11, 2023

5  out of  5 rating by sophia Patsche
"Ayrin is extremely helpful and kind! Made getting my own insurance simple and quick and had no problem explaining a few things to me."

Lilybeth Ravelo

March 31, 2023

5  out of  5 rating by Lilybeth Ravelo
"We've been with State Farm for many years and Ayrin Yasis has been very helpful and knowledgeable! She helps us understand our coverage & goes above & beyond. Thank You"

Maura King

March 31, 2023

5  out of  5 rating by Maura King
"James from this agency has been such a help getting everything squared away with VA DMV for my move to MN. Easy to contact, quick and efficient with needed faxing paperwork and helping me navigate the move."

Chris Schilling

March 15, 2023

5  out of  5 rating by Chris Schilling
"Agent Nora Rahe is amazing! She went above and beyond to get me a better rate. In fact, she more than cut my rates in half! While other agents said they could help only Nora could do. Thank you very much…."

Jeff Calton

March 14, 2023

5  out of  5 rating by Jeff Calton
"James Smith is great! 👍🏻"

Linh Nguyen

March 13, 2023

5  out of  5 rating by Linh Nguyen
"Chauncey and Jeryl-lyn demonstrated exceptional problem-solving skills. They were able to navigate some challenging situations with ease, and always put my needs first. I felt confident and secure knowing that Chauncey and Jeryl-lyn was working hard on my behalf. In addition to their expertise and professionalism, Chauncey and Jeryl-lyn was also a pleasure to work with. They were friendly, approachable, and truly cared about my well-being. I would highly recommend Chauncey and Jeryl-lyn to anyone looking for a trusted insurance agent who is dedicated to providing top-notch service"

Nhat Vu

March 13, 2023

5  out of  5 rating by Nhat Vu
"I had the pleasure of working with Chauncey and Jeryl-lyn and I cannot recommend them highly enough. From the moment we started working together, I was impressed by their knowledge of the insurance industry and their commitment to providing personalized insurance solutions that met my unique needs. Throughout the process, Chauncey and Jeryl-lyn were always available to answer my questions and address any concerns I had. They explained complex insurance terms and conditions in a way that was easy to understand, and never made me feel rushed or pressured."

Andrew Stolpestad

March 10, 2023

5  out of  5 rating by Andrew Stolpestad
"James made it a no brainer to switch to this agency. Extremely professional, worked through all I needed and help me choose the best options all while being at an extremely great rate. Thank you so much!"